FAQ

Modish Men Wear caters to the modern gentleman who values contemporary style, quality craftsmanship, and effortless sophistication. Our customers appreciate premium menswear that transitions seamlessly from professional to casual settings, with particular attention to tailored fits and versatile pieces.

Our collections embody refined contemporary style with clean lines, premium fabrics, and thoughtful details. We specialize in wardrobe essentials with a modern twist – from our signature Fred Perry polos to tailored trousers and statement outerwear, each piece is designed to elevate your everyday style.

We provide detailed sizing charts for each product. For tailored items, we recommend measuring your best-fitting garment and comparing to our measurements. When in doubt between sizes, we suggest sizing up as our pieces are designed with modern, fitted silhouettes.

Our knitwear features premium natural fibers including merino wool, cotton blends, and cashmere for seasonal versatility. Each piece is crafted for both comfort and durability, with attention to stitch quality and shape retention.

Care instructions are included with each item. Generally, we recommend:
– Machine wash cold for basics (turn knitwear inside out)
– Line dry or tumble dry low
– Steam rather than iron for delicate fabrics
– Dry clean only for structured outerwear and wool items

We accept Visa, MasterCard, JCB, and PayPal for secure checkout. All transactions are encrypted for your protection.

Absolutely. We use industry-standard SSL encryption and never store your full payment details on our servers. You may also opt for PayPal’s secure payment gateway for additional peace of mind.

Common reasons include:
– Insufficient funds
– International transaction blocks (contact your bank)
– Billing address mismatch
– Exceeding daily limit
Please verify your information or try an alternative payment method.

We offer two reliable services:
Standard Shipping ($12.95): Processed in 1-2 business days, delivered via DHL/FedEx in 10-15 days with real-time tracking.
Free Shipping (orders over $50): Processed in 1-2 business days, delivered via EMS in 15-25 days with tracking number.

Yes, we ship worldwide except to some remote areas in Asia and other restricted locations. All international orders include customs fee calculations at checkout – no surprise charges upon delivery.

Each garment is carefully folded with tissue paper in our signature boxes to prevent creasing. Outerwear is packaged in protective garment bags, while footwear ships in original boxes with additional padding.

Yes, you’ll receive a tracking number via email once your order ships. For Standard Shipping, use the carrier’s website for real-time updates. For Free Shipping, tracking updates may take 24-48 hours to appear in the EMS system.

We accept returns within 15 days of delivery. Items must be unworn, unwashed, with original tags and packaging. Simply email [email protected] to initiate your return.

We offer size exchanges within our 15-day return window. Please contact us immediately upon receiving ill-fitting footwear – we’ll provide a prepaid return label and expedite your replacement pair at no additional cost.

Processed returns typically refund within 5-7 business days after we receive your package. The refund will appear in your original payment method within 1-2 billing cycles depending on your bank.

Currently, we process returns for refunds only. To exchange an item, please place a new order for the desired size/color and return the original item following our standard return process.

Our dedicated team is available via email at [email protected]. We typically respond within 24 hours on business days. For urgent matters, please include “URGENT” in your subject line.

Absolutely! Our team can provide personalized recommendations based on your style preferences, body type, and wardrobe needs. Email us with details about your style goals and we’ll suggest pieces from our current collection.