At Modish Men Wear, we take pride in delivering premium menswear that meets the exacting standards of the modern gentleman. Should any item not meet your expectations, our refined returns process ensures a seamless resolution.
Our Return Policy
We accept returns and exchanges within 15 days of receiving your order. To be eligible for return:
- Items must be unworn, unwashed, and in original condition with all tags attached
- Original packaging must be intact
- A completed return form must accompany your package
How to Initiate a Return or Exchange
Follow these steps for a hassle-free return process:
- Submit Your Request: Email our customer service team at [email protected] with your order number and return details within 15 days of delivery
- Prepare Your Package: Securely pack the items in their original packaging with all tags attached
- Include Documentation: Print and complete the return form below, including it in your package
- Ship Your Return: Send your package to our returns center at: Modish Men Wear Returns
1139 Poe Lane
Fort Worth, TX 76102
United States
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error (wrong or defective item). We recommend using a trackable shipping service as we cannot be responsible for lost return packages.
Refund Process
Once your return is received and inspected (typically within 3-5 business days), we will process your refund:
- Timing: Refunds will be issued to your original payment method within 7-10 business days after approval
- Method: Refunds will be processed through your original payment method (Visa, MasterCard, JCB, or PayPal)
- Shipping Costs: Original shipping fees are non-refundable
Exchanges
For exchanges:
- Follow the standard return process above
- Clearly indicate your desired replacement item (style, size, and color) in your return email
- We will ship your new item once the return is processed, with any price differences adjusted
Note: Exchanges are subject to availability. If your requested item is out of stock, we will issue a refund or contact you for alternative options.
International Returns
For our international customers (excluding Asia and certain remote regions):
- Return shipping costs are the customer’s responsibility
- Please mark the package as “Returned Goods” to avoid customs charges
- Original shipping fees and any customs/duties paid are non-refundable
Return Form Template
Modish Men Wear Return Form
Order Number: _________________________
Date of Purchase: ______________________
Name: _________________________________
Email: _________________________________
Return Reason (please check one):
- â–¡ Incorrect item received
- â–¡ Defective item
- â–¡ Size exchange (please specify new size: _______)
- â–¡ Style exchange (please specify new item: _______)
- â–¡ Unwanted item
Items Being Returned:
1. Item Name: _________________________ SKU: ___________ Qty: ____
2. Item Name: _________________________ SKU: ___________ Qty: ____
Customer Signature: _____________________ Date: ___________
Need Assistance?
Our customer service team is available to assist with any questions about returns or exchanges. Contact us at [email protected] and expect a response within 24 business hours.
We appreciate your trust in Modish Men Wear and are committed to ensuring your complete satisfaction with our premium menswear collections.
